In this section you will find important information about STIHL products. For questions, please contact us.
STIHL has been made aware of various websites and Facebook/Instagram ads that are offering our GTA 26 handheld chain saw for $29 - $49 purchased online. These scam ads are giving customers the impression they are directly connected to STIHL by using our imagery. However, people who place an order through these ads are not receiving a STIHL product after they pay.
Please remember, STIHL products are only sold through our authorized STIHL servicing Dealers. If you come across any of these ads that are suspicious, please contact us with a link to the ad. To find your local STIHL Dealer, visit www.stihldealers.ca.
Quality tests have revealed that the screw connections of these trimmer heads may come loose in operation. As a result it is possible that moving parts will fly off.
Imitation machines are increasingly being sold through various markets. These "non-conforming" chain saws are dangerous – read on!
This letter is to notify you of a potential issue with the MSA 161 T that you purchased. All machines with a serial number starting at 438089138 up to and including 439360915 are affected.
STIHL Limited is committed to providing an accessible environment in which all individuals have equal access to information as required by the Accessibility for Ontarians with Disabilities Act, 2005. All documents developed and/or implemented by STIHL Limited will be made available in an accessible format, that takes into account the persons disability, upon request.