In this section you will find important information about STIHL products. For questions, please contact us.
STIHL Limited is recalling to repair certain TS 410 and TS 420 cut-off machines manufactured between January 2021 and April 2021. Please click the link to find out if you serial number has been affected. Machines with serial numbers outside this range are not included in the recall.
STIHL Limited has learned that certain TS 410 and TS 420 cut-off machines in the noted serial number range were assembled at the factory with the flywheel-to-crankshaft connection overtightened. Overtightening of this connection may damage the aluminum flywheel, which could cause the flywheel to fail and break apart while the engine is running. While there have been no reported incidents from the field, a failure during the operation of the machine would pose a projectile hazard to the user or a bystander. A damaged flywheel is not necessarily apparent from a visual inspection.
STIHL Limited is recalling to repair certain SR 450 backpack sprayers manufactured between March 2020 and May 2021. The serial number range affected by this recall is between 369 259 472 and 370 391 433. Machines with serial numbers outside this range are not included in the recall.
During quality checks, cracks were found in some of the flywheels assembled in the SR 450 backpack sprayers in the noted serial range. While there have been no reported incidents, a failure during the operation of the machine could pose a projectile hazard to the operator or a bystander. A damaged flywheel is not necessarily apparent from a simple visual inspection.
Please discontinue use of the STIHL 450 backpack sprayer immediately and take it to an authorized STIHL dealer. The dealer will replace the flywheel at no cost to you. If you need to locate your nearest STIHL dealer, please use the dealer locator application on this website.