Questions about STIHL products

1. Why are STIHL products not available at Canadian Big Box stores?

STIHL products are distributed exclusively through specially trained approved STIHL Dealers, with good reason! Anyone who demands high quality and functionality from their power tools also expects professional service. Of course, not every big box store can provide that service. See for yourself – contact your local STIHL Dealer.

2. If I lose my Operator's Manual for my STIHL machine, where can I get a new one?

When you purchase your STIHL machine from an Approved Dealer you receive an Owner's Manual. If you have lost your manual, you can download a copy here.

3. How can I find my closest STIHL Dealer?

Click here to find your local STIHL Dealer.

4. Where can I get the STIHL Calendar?

You can obtain the STIHL Calendar exclusively from your local STIHL Dealer.

5. Where can I get information about the STIHL product range?

You can view the full range of STIHL products in our online product catalogue under STIHL Products

You can also visit your local STIHL Dealer for expert advice and product information.

6. Where can I get parts and accessories?

STIHL servicing Dealers will supply original STIHL parts, which make a decisive contribution to the performance, reliability and life of STIHL power tools. Contact your local STIHL Dealer for more information.

7. Who can help with particular questions about STIHL products?

We regret that we cannot answer every inquiry about a specific product via the Internet, so please contact your local STIHL Dealer. With our expert network of approved Dealers, you are in good hands - before and after purchase.

8. Where can I get more information about STIHL products and practical user tips?

You can find professional gardening advice and hints and tips on the correct use and maintenance of STIHL products under the 'Practical Knowledge' section or via our blog.

9. Where can I get tips on safe working practices with STIHL power tools?

You will find all the important information in the printed Instruction Manual supplied with your power tool. You can also download the 'STIHL Power Tool Safety Manuals' here.

Please note: These brochures refer to device-specific instructions. Therefore, the owner's manual for the specific engine unit must be considered.